HostPapa Review


Overall Score


Overall Score






Control Panel


Customer Support

HostPapa offers three strong, modernized hosting plans, backed with all the resources anyone, even the most inexperienced user, needs to create and launch a professional and attractive website. HostPapa has been in the website hosting game for nearly a decade and it has gained a reputation for simple, reliable hosting and committed to the environment. HostPapa is a green web hosting provider; one of the very few web hosts in Singapore to take actions for preserving of our planet. With a wide set of hosting features, from industry favourites Softaculous script library and cPanel control panel, to value-boosting free extras, with HostPapa, your hosting needs will be more than fulfilled.

Value - 9.5/10

HostPapa’s 3 hosting packages are designed to satisfy every need in the market, adapting always to user’s needs. From the Starter plan for those seeking a small personal site, through the Business plan, for those looking for some added features, to the Business Pro model that offers you enhanced website security and performance for your online business. HostPapa provides its customers with the freedom and flexibility to create, publish, and promote a fabulous website for a brilliantly low cost, in each one of its plans. Features like unmetered bandwidth and free HostPapa Website Builder, are hard to find in the Singapore marketplace. HostPapa offers customers a wide range of personal website tools, ecommerce capabilities, marketing tools, multi-media support, to create a dynamic, successful online presence.

Reliability - 10/10

HostPapa Singapore offers a 99.9% uptime guarantee, backed on an integrated collection of cutting-edge hardware from Cisco and Intel, raised floors, climate control fire and flood detection, and prevention/suppression systems, as well as earthquake fault protection. HostPapa Singapore also has uninterruptible power supplies facilities, backed up by redundant diesel generators, and every system and facility are monitored by security systems and personnel. Manually backup data through their cPanel, or purchase HostPapa’s Automated Website Backup service; with a triple-redundant firewall, excellent connectivity, and 24/7 network monitoring, HostPapa delivers nearly flawless web hosting uptime.

Control Panel - 9/10

HostPapa offers every customer a world's leading-edge control panel: cPanel is a fully-featured website development tool, very popular among web developers, supported on an icon-based interface to simplify website management. CPanel is also web-based, which means you can access it from any computer and it provides you with the fastest iapplication installation times, as well as easy management of FTP, backup creation, email mailboxes, domain control, error pages, users, permissions, databases, and much more. With its many tools and utilities that are so easy to use, even the most inexperienced users can instantly navigate the various icon-based interfaces, that will help you for maximize and optimize your site's performance.

Customer Support - 10/10

Enjoy full use of the services of HostPapa Singapore’s support team 24/7 via phone, live chat, and support ticket.

With a comprehensive selection of self-guided support services, including the latest company news briefs, a do-it-yourself troubleshooter, an assortment of useful video tutorials, a downloadable library of user manuals and software support tools, along with an incredibly helpful active user community. Support is available via telephone and one-on-one 30-minute training session with one of their PapaSquad experts by Skype, Google Hangouts or phone, are available for Business and Business Pro clients upon requirement.